Frequently Asked Questions (FAQs)
I forgot my Apple ID Password. How can I recover it?
To reset your Apple ID password: https://iforgot.apple.com/
I forgot my Google Password. Can you help me?
To reset your Google (hfknights) password, please see Ms. Arnold or one of our tech assistants. We can reset the password for you.
Is my Student-Owned iPad still managed by HFS?
All Student-Owned iPads were removed from our management in June, 2016.
If you have an iPad managed by HFS last school year, the iPad is no longer managed by HFS. However, the device may still be supervised. Supervision will not affect the iPad, but you may want to remove the supervision. The only way to remove supervision is to erase the iPad. To do this, go to Settings>General>Erase all Contents and Settings.
What size carrying bag should I buy? How big are the iPads?
The case dimensions are: Height: 9.98 in. x Length: 0.71 in. x Width: 7.23 in./18.36 cm
Note, your carrying bag needs to be large enough for the iPad in its Otterbox case, as well as accessories including earbuds, keyboard (optional), and stylus (optional).
What apps are installed on the student iPads?
Student iPads have apps installed by our MDM, Airwatch. Apps are also available in the "catalog app" on your iPad.
Please click here to see the HOLY FAMILY SCHOOL CORE APP LIST. New apps are added to the app catalog by teacher request.
My stand is broken. Can you recommend a good stand?
Julian Bouzanquet recommends this $5 stand: Multi-Angle Aluminum Stand for Tablets, e-readers, and Smartphones.
Contact Erin Arnold, technology teacher, with any other questions at [email protected].
To reset your Apple ID password: https://iforgot.apple.com/
I forgot my Google Password. Can you help me?
To reset your Google (hfknights) password, please see Ms. Arnold or one of our tech assistants. We can reset the password for you.
Is my Student-Owned iPad still managed by HFS?
All Student-Owned iPads were removed from our management in June, 2016.
If you have an iPad managed by HFS last school year, the iPad is no longer managed by HFS. However, the device may still be supervised. Supervision will not affect the iPad, but you may want to remove the supervision. The only way to remove supervision is to erase the iPad. To do this, go to Settings>General>Erase all Contents and Settings.
What size carrying bag should I buy? How big are the iPads?
The case dimensions are: Height: 9.98 in. x Length: 0.71 in. x Width: 7.23 in./18.36 cm
Note, your carrying bag needs to be large enough for the iPad in its Otterbox case, as well as accessories including earbuds, keyboard (optional), and stylus (optional).
What apps are installed on the student iPads?
Student iPads have apps installed by our MDM, Airwatch. Apps are also available in the "catalog app" on your iPad.
Please click here to see the HOLY FAMILY SCHOOL CORE APP LIST. New apps are added to the app catalog by teacher request.
My stand is broken. Can you recommend a good stand?
Julian Bouzanquet recommends this $5 stand: Multi-Angle Aluminum Stand for Tablets, e-readers, and Smartphones.
Contact Erin Arnold, technology teacher, with any other questions at [email protected].